HUMANHAIR4YOU

Shipping policy

Shipping Policy

Last updated: August 2026

At HumanHair4You, we aim to process and deliver your order safely and efficiently. Please read our Shipping Policy before placing your order.

1. Shipping From

HumanHair4You is based in the Netherlands. Orders are shipped from the Netherlands unless otherwise stated.

2. Shipping Costs & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on the customer’s delivery location.

The available shipping options, shipping costs, and estimated delivery times for your location will be displayed before you complete your order.

3. Order Processing & Custom-Made Orders

We begin processing orders after payment has been successfully received.

Some of our wigs and hair products are custom-made or personalised according to the customer’s chosen specifications, such as length, colour, lace type, density, and construction. These orders may require additional processing or production time before they are ready to be shipped.

Any applicable processing or production time will be communicated where relevant.

Once production has started, changes or cancellations may not be possible.

4. Delivery

Estimated delivery times may vary depending on the customer’s delivery location, chosen shipping method, and circumstances outside our control.

Although we do our best to ensure orders arrive within the estimated timeframe, delivery dates cannot always be guaranteed. Delays may occur due to shipping carriers, customs, weather conditions, public holidays, or other unforeseen circumstances.

5. Tracking Your Order

Where tracking is available, you will receive tracking information once your order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

6. International Orders & Customs

We may offer international shipping depending on the customer’s delivery location and the shipping options available at checkout.

For international orders, the customer may be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.

HumanHair4You is not responsible for delays caused by customs or other authorities.

7. Incorrect or Incomplete Delivery Information

Please check your delivery address carefully before placing your order.

HumanHair4You cannot be held responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete delivery address provided by the customer.

If you notice an error in your delivery information, please contact us as soon as possible. We will do our best to assist, but changes may not be possible once an order has been processed, production has started, or the order has been shipped.

8. Contact Us

If you have any questions about shipping or delivery, please contact us:

HumanHair4You
Email: info@humanhair4you.com
Website: www.humanhair4you.com

By placing an order with HumanHair4You, you confirm that you have read and understood this Shipping Policy.

1. SHIPPING

We ship worldwide and aim to process and deliver your order as quickly and safely as possible.

PROCESSING TIME Orders are processed within 1–2 business days.
DELIVERY TIME Standard delivery takes 3–7 business days depending on your location.
SHIPPING OPTIONS Standard Shipping
Express Shipping (1–3 business days)
Please note: Delivery times may vary depending on your location and customs clearance.

2. SHIPPING COSTS

Shipping costs are calculated at checkout and depend on your location and the shipping method selected.

3. ORDER TRACKING

Once your order has shipped, you will receive an email with a tracking number so you can follow your package.

4. RETURNS

We want you to love your purchase. If you’re not completely satisfied, you can return your item within 14 days of receiving your order.

RETURN WINDOW You can return your item within 14 days of receiving your order.
CONDITION Items must be unused, unaltered and in original packaging.
NON-RETURNABLE ITEMS Custom-made wigs and opened hair extensions cannot be returned.
HOW TO START A RETURN Contact our support team to request a return.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds are issued to the original payment method after we receive your return.

5. EXCHANGES

We currently do not offer direct exchanges. If you would like a different item, please return your order and place a new order.

6. DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If your item is damaged, defective or incorrect, contact us within 48 hours so we can resolve the issue.

If you have any questions, our customer care team is here to help.
CONTACT US